with Dharmesh Shah
Discover insights from Dharmesh Shah on marketing, AI, lead generation, entrepreneurship and learn actionable strategies for building successful businesses.

From the podcast:
Try to add value to your prospective customers before you try to extract it. — Dharmesh Shah
Why it matters: In today's competitive landscape, shifting your marketing approach to prioritize value addition can lead to substantial increases in customer acquisition and retention. Businesses are recognizing that building trust through valuable content not only attracts prospects but also engages them in a meaningful way, making them more likely to convert.
Action Step:
From the podcast:
We have a new thing now. So a couple of things are happening. — Dharmesh Shah
Why it matters: Businesses must adapt to the rise of AI-driven solutions that change how consumers search for and engage with products. This shift can lead to enhanced marketing efficiency, requiring an understanding and integration of AI tools into regular marketing practices.
Action Step:
From the podcast:
Communities make money by pulling people together. — Dharmesh Shah
Why it matters: Building a community fosters loyalty and advocacy for your brand. Engaging customers in a community not only enhances their experience but also provides invaluable insight into their needs, preferences, and pain points.
Action Step:
From the podcast:
Theres this thing called Google and they got two types of traffic. — Dharmesh Shah
Why it matters: Streamlining marketing processes allows businesses to focus on high-impact activities. By reducing complexity, you can increase efficiency and responsiveness to market changes.
Action Step:
25% of businesses report increased customer retention through inbound marketing strategies.
Understanding the statistic reveals that investing in customer-centric marketing strategies can significantly improve retention rates. This not only enhances profitability but also builds a sustainable customer base over time.
Dharmesh Shah is the co-founder and CTO of HubSpot, a leading marketing, sales, and service platform. With a keen focus on inbound marketing and SEO, Dharmesh has helped shape the way businesses attract, engage, and delight customers.
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