with Chris Voss
Chris Voss is the FBI's former lead international kidnapping negotiator who got hostages out of a trapped Chase branch in 90 minutes without force. In his Founder Success feature, he reveals why leverage is a ceiling, how tactical empathy and the 'late-night FM DJ' voice get people to tell you the truth, and the five moves — from accusation audits to calibrated questions — you can use before lunch tomorrow.
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About the Guest
Chris Voss is a former FBI hostage negotiator and CEO of The Black Swan Group. During 24 years with the FBI, he became the Bureau's lead international kidnapping negotiator. He is the author of Never Split the Difference and teaches negotiation, tactical empathy, and trust-based influence to business leaders through The Black Swan Group and its free negotiation community.
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